Belgrade Airport among East Europe’s best

NEWS FLASH

Belgrade Nikola Tesla Airport has been named among the top ten best in Eastern Europe at the 2024 Skytrax World Airport Awards held in Frankfurt this week. Belgrade Airport was placed ninth among Eastern Europe’s best airports. It marks the eighth consecutive year it has positioned within the top ten. On the other hand, it was the first time in the past ten years that no other airport from the former Yugoslavia has entered the top ten of any category. Furthermore, no airport in the region was among the top 100 best airports in the world, with Doha’s Hamad International Airport taking the title, followed by Singapore Changi and Seoul Incheon. The 2024 World Airport Awards were based on thirteen million customer nominations across 100 nationalities of air travellers and included 570 airports worldwide.

World Airport Awards 2024 – Best airports in Eastern Europe

The World Airport Awards began in 1999, when Skytrax launched its first global airport customer satisfaction survey. They are regarded as a quality benchmark for the world airport industry, assessing customer service and facilities. The evaluation took place between August 2023 to March 2024. Categories include the world’s best airport, most improved airport, airport with the best staff, best security, and best transit airport, to name a few. According to Skytrax, the survey and awards process is independent and guaranteed free of any airport influence or interference in the final results. There is no entry fee or any type of payment by an airport (or other third party) to be included in the survey or awards, with the survey and awards process fully funded by Skytrax. It evaluates customer satisfaction across forty key performance indicators for airport service and product – from check-in, arrivals, transfers, shopping, security, and immigration, through to departure at the gate. The World Airline Awards, also organised by Skytrax, will be held later this year. In 2023, Air Serbia and Croatia Airlines featured among the ten best carriers in Eastern Europe, with the Serbian airline also among Europe’s top regional airlines and among the world’s best regional carriers.

Belgrade Airport is currently undergoing a multi-million-euro expansion. A new major duty free, food and beverage facilities, and its overhauled main runway are set to open this summer.

World Airport Awards 2024 – World’s best airports